Customers and Recommendations

The quality of our customer relationship is of paramount importance. Our mutual success depends on it.

Underlying our daily activities is a constant recognition that our customers are responsible for the success of our business. It is our privilege to work with each and every one of our customers, and we strive to treat each as if they were our only customer.  Tight customer partnerships and a high level of real-time and face-to-face communications ensure we are meeting our customer’s expectations on a day-to-day basis.  We can direct projects very decisively, tuning the project direction as needed to maintain the highest level of efficiency and customer satisfaction possible. 

  

Joseph Ariaudo
CP of Technology
Utrecht Art Supplies

 

In my 25 years as an IT manager, I have never worked with a company as responsive as ADC.  I have worked directly with John Jencks and other members of his team at ADC for the past 10 years developing and supporting the core and well integrated business systems at Utrecht Art Supplies; a multi-channel retailer operating a distribution center, call center, ecommerce site, and over 40 retail locations nationwide. I can proudly say that Utrecht enjoys a robust and extremely stable technology environment which is directly attributable to work performed by the ADC team. However, as with any complex technology system that operates 24/7, occasionally there is breakage or failures -  that sometimes occur during the most inopportune times such as peak business periods or the middle of the night. I can recall specific events where I have called on ADC during these critical times and received immediate support – typically within minutes of the initial contact. And because of the diverse expertise and availability of their team, resolution quickly following. Beyond my reliance on ADC for issue resolution, they are now involved with Utrecht on a major development project with extremely tight time and budget guidelines and again are performing above expectations.  I have worked with dozens of technology vendors during my career, big and small, and would challenge any of them to match the quality and responsiveness delivered CONSISTENTLY by ADC.

 

Jeff Roberson
CIO of The Woodwind & Brasswind
Vice President of Information Systems at Musician’s Friend
 

“As CIO of The Woodwind & Brasswind I had the pleasure of working with John Jencks and his staff at Application Development Corporation. John and his team provided a complete outsourced solution for our ERP system development and support, as well as DBA, operating system and hardware support. John and his team were responsive, timely and demonstrated a high level of professionalism. They leveraged their many years of experience and expertise to produce complete, efficient, effective solutions with minimal direction. They were truly concerned with delivering the best service and product. As Vice President of Information Systems at Musician’s Friend I have continued the working relationship with ADC. ADC was called in to provide overall Technical Project Management for the installation of Microsoft Dynamics AX. The project had suffered many setbacks and ADC was brought in as part of the turnaround team. John was instrumental in the successful launch of the platform. He was able to work effectively with a diverse group of business users and internal technical resources to keep the project focused, on track and on schedule. My overall experience with ADC and John Jencks has been very good. They are experienced, professional, ethical and a good group of people to work with. I recommend John Jencks and ADC without reservation.”

 

Lee Schmidgall
Software Analyst
Mason Companies, Inc.
 

“John and his staff with ADC have been absolutely outstanding to work with. The ability for John to manage his staff at a high level working with business requirements in order to keep us out of the technical details saves considerable time and effort by our staff, and the documentation generated has been exactly what we needed. The fact that John and his staff not only are available 24x7, but also deliver high quality work and respond quickly to issues makes them an invaluable asset to our organization. John is extremely easy to work with and his management skills are fantastic as he captured detailed requirements and I believe with his easy going manner, he can effectively collaborate in any environment. By far the best IT Consultants I have ever worked with.”  

 

Craig Johnson
CEO, Musician’s Friend
 

"It is my pleasure to recommend the software development, consulting and project management services of Applications Development Corporation.  During the past two years we have engaged the services of John Jencks and his team on a number of projects.  The most significant was our recent ERP / Order fulfillment system replacement.  This was a large scale program for which we engaged Applications Development Corporation to assist us in a number of sub-projects.  They were a significant contributor in the successful implementation of the Microsoft Dynamics AX ERP system.  John and his team offer a number of computer systems development and support services.  I have found their specific strengths to be in the areas of: Up-front product suitability analysis; hands-on project management and implementation; keeping the project honest and on-track; delivering on agreed to commitments.  In all of our engagements with John Jencks and Applications Development Corportation, we’ve found them to be on time, in scope and within budget.  The company offers top-notch quality, service and rates.  Across the board, we have always been pleased with their work.  I recommend them without hesitation and we would hire them again given the opportunity."

 

Jim Schuchardt, PMP
Principal Consultant
Big Bay Consulting, LLC

 

“While working at Lands’ End Direct Merchants as a Project Manager/Business Systems Specialist from 1989 to 1999, I worked on several major projects for the Corporate Sales Division. Some of these projects included enhancements to the Order Management System, creation of a new fulfillment system to meet the unique B2B needs for the division as well as cross-platform inventory synchronization. I had the pleasure of working with John Jencks on these efforts. John’s role on these projects included Technical Project Management for the Corporate Sales ERP system provider and software architect. In this role, John was my main interface for the software portion of these projects and was responsible for delivering custom software changes and directing new software development. John understands and embraces the value of building relationships with his clients. In addition, his ability to deliver quality and timely projects were other strengths that he brought to the table. It is through these abilities and our relationship that I always requested to work with John on subsequent enhancement projects.”

 

Ellen Eifert
 IBM Solutions Delivery

 

John Jencks has always been ready and willing to give 100% of his effort and has a great ability to quickly resolve problems. His technical knowledge is above the cutting edge of our ever changing Computer Industry.  He has had strong relationships with IBM and the Pegasus Project. I highly recommend  John Jencks and the services of ADC.”

 

Richard Lack
Owner at Tango 11 Communications
Senior Software Developer at Linden Lab 
 

“John has a unique ability to take large, complex projects involving integration among many systems and detailed business requirements and bring the system to life. He partners deeply with his clients, he's passionate about his work, and tirelessly dedicated to quality. I've worked with him and seen him do work for companies including IBM, Lands' End, and Hershey. If you have a project with complex business requirements and/or need project management that would crush most people, John can figure out how to get the project done.”

  

John Becker
President, JBS  Custom Software Solutions
 

“As president of JBS, I have had the opportunity to work with John Jencks and ADC on projects spanning the past ten years.  Over that time, I’ve found ADC to be a highly competent integrator and solutions provider.  Our ADC partnered projects have been very successful and met our joint client’s expectations in terms of quality and timeliness.  They have provided excellent responsiveness and high quality product right out of the gate.  We look forward to working on future projects together.”

 

Dave Joseph
Regional Vice President
Oracle Corporation
 

“John is a very talented, knowledgeable and customer-focused individual. His technical acumen and project management skills are top notch.”

 

Michael Manrod
Healthcare Project Manager
United States Navy
Branch Medical Center

 

“I've worked with John both as a vendor as well as on joint projects with other customers.  John is a forward thinking, project management and technology implementation expert, with a reputation for creative problem solving and an ability to complete his commitments exceeding expectations.”

 

Steve Peer
IT Director at Woodwind and Brasswind  
 

“I have known John for eight years, and worked closely with him throughout the last four years. We have used John’s expertise for project management, systems design, analysis, and development, as well as providing valuable “sanity checks” for many situations. John is a focused individual that has always been able to deliver as promised. He has helped us “sort through the fog” and been instrumental in keeping critical projects moving forward. John continues to be a trusted and valuable team member and has helped us accomplish objectives that would have not been completed in an acceptable time frame without his assistance. It has been great to work with someone who has consistently provided valuable input, dedicated effort, and get-it-done tenacity in a wide range of assignments.”

 

Rich Remington
Solutions Architect at CyberSource
Owner, Rich Software, Inc

 

“I have worked with John in a few different capacities; as co-workers, in a subcontracting relationship, and as a consulting partner. He has the highest integrity one could expect and strives to achieve the best possible value for his clients. He is an excellent communicator and is very well organized in his approach to solving problems. I would not hesitate (and plan) to work with John in the future.”